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Troubleshooting

Return & Cancellation Policy

    Return Policy Our Customer Service representatives determine eligibility for refunds and exchanges once customers have contacted us and explained ... more info

Canceling an Order

    Cancel Your Order Before Payment If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info

I paid for an order and the order was canceled, why?

    Why was my order cancelled? Why did you refund my payment? If we returned your money to you and closed your order, it is most likely because we were ... more info

I Can't Log In

    Please follow the following instructions: Check your login details. Your login username is the email address you used for registration. It might be a ... more info

How Can I Return A Faulty Item?

    Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving ... more info

I want to cancel an order placed wrongly

    1. - CANCELLATION BEFORE PAYMENT If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info

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