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How to change or add to an existing order?

Can I add a product to my order after I've already paid?
Can I remove or change products in my order if I've already paid?

Please always contact us at :
sales@tradeinthebox.com  first if you wish to make changes to an order you have already paid for. We might already have sent it out - there is a 24 hour delay between dispatch from China and getting a tracking number when the goods clear Hong Kong.

If you want to add an item to your order to combine them and save on shipping, we actually recommend you contact us at :
sales@tradeinthebox.com within 4 hours after your order is placed.

If you want to make changes, please let us know your instructions as soon as you can. If you email us asking about making changes we will hold the order until you have confirmed your instructions.


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