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Canceling an Order

Cancel Your Order Before Payment


If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference.
We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order. You are under no obligation to follow through and pay for an order.

Note: If your order is more than a week old you may not be able to "reactivate" it by sending payment, as prices, shipping rates and/or currency conversion rates may have changed. In this case, simply reorder your item.

Cancel Your Order After Payment


If you have already paid for your order and wish to cancel, please contact customer service at : sales@tradeinthebox.com  as soon as possible

Change Your Order After Payment

Please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.
To
add Items to your order without canceling any previous items, contact us. There is no charge for this service.
Contact:
submit a request  or by Email sales@tradeinthebox.com

Note: If the goods have already been delivered we cannot cancel or change the order.

If you cancel an order both full refunds or TradeInTheBox credit are available.

 

 

 

 


What Do Our Customers Say?
Review by Silent I c e Vampire for Rating: The search for this type of prudoct all started when I realized that I had collected more than a handful of games (I have 17, and 1 on order), so I couldn't keep up with them all loose or in a plastic baggie. Most importantly, to all gamers like myself, to misplace them. I pre-ordered this item, liking the small size, it didn't look like it would take up much room in my purse, plus, I really liked the fact that it held so many games. Needless to say, the case passed my test. I'm pretty strict about what protects my games and/or systems so this is a very good buy. The case is small, almost 8 and a half inches height and width-wise. It holds games very securely, so no worry about loose games. If dropped, the case sometimes pops open, but all games stay inside. (I did test that.) The pages inside that holds the games are removable so you can store loose games in there if you want. (Removing both pages makes more storage space if you need it, but the games rattle) Remember how you had to remove a DS game from the case when you bought it? Putting the games in and taking them out has that safety feature and its the same concept. (Push from the ouside in to remove the game) Rattling is not a problem, every game is safe and secure. A great buy! Once I buy a few more games, I'm going to purchase another case, way too cute to pass up!

EnglishNathan

What kind of Nintendo DSi bundles are avlabiale at Best Buy? And one more question?I\'m going to get rid of my PS3 and get a Nintendo DSi/DSi XL.If someone would be so kind as to give me theA. Price/Price Range of the bundleB. Online or in store onlyC. What is included in the bundle/bundlesD. Limited offer or notIf you could, I would also like to know how much trade in credit i could get at gamestop for trading in my NIntendo DS lite.I would really appreciate your input. Thanks so much!I bought my PS3 at costco so I\'m able to take it back and get a full Refund. Lol.But I don\'t know how to reply/ make best answer to you kerby but thanks a lot i really appreciate it.

EnglishBryan

English


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