Home >  Troubleshooting >  I want to cancel an order placed wrongly

Knowledgebase

Search your questions?

I want to cancel an order placed wrongly

1. - CANCELLATION BEFORE PAYMENT

If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later references.

We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we are not processing your order.

You are under no obligation to follow through and pay for an order just because you checked out your shopping cart online. If you want to do test orders to save certain invoices for later you are welcome to do this.

If your order is more than a week old please note you may not be able to "reactivate" it by sending a payment, because the prices of the items may have changed as well as the shipping rates and currency conversions. You may need to repeat the order with a new cart.


2. - WITHDRAWING AN ORDER AFTER PAYMENT

If you have already paid for an order and want to cancel it, please contact us as soon as possible.

If you are uncertain about something in your order and you wish to change it, please contact us and put the order on hold while you decide. This will stop the packaging process so you still time to make changes.

If the package has already been delivered we cannot cancel or change the order.

If you want to cancel an order because you are ADDING further products, but not canceling the previous items, simply contact us and we will process it, usually for no extra fees.

If the order is in an early processing stage you may be able to change and cancel it. You can ask for a refund or keep your payment as a credit.


What Do Our Customers Say?
San Disk Extreme Pro SDHC I UHS-1 (all card sizes)- San Disk Extreme HD Video SDHC I (all card sizes)Please advise me if the pmorlebs associated with above two cards have been resolved or still pending Leica to conduct further test before announcing they are usable.

EnglishFlavio

Which would be a better and would give me more fps video card for flihgt simulator X?This is what my pc specs will be: Intel Core i5 2.66ghz 8mb l38gb 1333 MHz ramnvidia geforce gtx 260 896 mbOr with the same everything else instead of the gtx 260, a geforce 9800 gtx+ 512 mb?Which card will be better in graphics??

EnglishGeetha

Yes, my wife and me both have 1st Generation Kindles, and about to get the wifea newer model.As we age the print stays the same size but our eyesjust do not focus as well.The aasbjtdule type size is an excellent feature to assist with this.As to the Commercials in E Book, that could happen from some sources.There are literally millions of free books available to read on thesedevices so no problem.Am an editor for small publishing house, the price of printed materialswill eventually necessitate machines of this type for all.Prices will continue to decline and machines become even better,

EnglishSaid


More Customer Testimonials

 
Product Tags: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9 WishList

Copyright © 2011 www.Tradeinthebox.com All Rights Reserved.

R4i | Taitropin | kigtropin