Home >  Troubleshooting >  How Can I Return A Faulty Item?

Knowledgebase

Search your questions?

How Can I Return A Faulty Item?

Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back.

Please email our Customer Service Department at: sales@tradeinthebox.com

Generally we advise you to return faulty goods by sending them through the Post Office rather than using couriers like DHL, UPS, and TNT. Normally it will take 2 weeks to return goods to us by Post Office.

If you did not buy your product directly from TradeInTheBox.com, you will need to contact the vendor who sold it to you.

TIP: Please do not send faulty goods back without discussing with us. It is very hard for us to handle a package without any necessary order information. We will also give you some instructions for returning goods from your country to China.


What Do Our Customers Say?

English

It's good,After I got the card and have a try,Then It's working good.

EnglishHellen Blue

It's good,After I got the card and have a try,Then It's working good.

EnglishHellen Blue


More Customer Testimonials

 
Product Tags: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9 WishList

Copyright © 2011 www.Tradeinthebox.com All Rights Reserved.

R4i | Taitropin | kigtropin