Home >  Troubleshooting >  I paid for an order and the order was canceled, why?

Knowledgebase

Search your questions?

I paid for an order and the order was canceled, why?

Why was my order cancelled? Why did you refund my payment?

If we returned your money to you and closed your order, it is most likely because we were unable to verify your payment, or the products you want ordered are out of stock. In most cases, our customer service staff will contact you by phone or email to discuss the matter with you, but if we can not get in touch with you within 5 days time after we receive your payment, we will automatically return the funds to you. It is our responsibility to ensure the safety of your money and purchase order.

Possible reasons for refunding money are:

- Payment account name and address does not match your order's shipping address, and there was no response when we try to contact you.

- The products you ordered are out of stock (we usually keep our inventory stocked and updated), and there was no response when we try to contact you.


What Do Our Customers Say?
It runs perfectly on my V1.4.3U,Recommend!What's more I could update my firmware from time to time,so that I could be able to play the newest games.

EnglishJordan

Awesome, works perfectly For this new R4i Gold Plus Standard edition.

EnglishNicole

It is a great pleasure to make this card work on my DSi V1.4.3

EnglishAmar


More Customer Testimonials

 
Product Tags: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9 WishList

Copyright © 2011 www.Tradeinthebox.com All Rights Reserved.

R4i | Taitropin | kigtropin